Shipping & Return Policy
We want you happy—clear shipping, easy returns.
Shipping
Processing Time
Orders ship from Los Angeles, CA within 24–48 business hours (Mon–Fri). You’ll receive a tracking email as soon as your label is created.
U.S. Shipping Rates
Free Shipping on orders $75+ (after discounts, before tax).
Flat Rate $6.95 on orders under $75.
Carriers & Transit Times
We primarily use USPS (Ground Advantage or Priority). Typical delivery is 2–5 business days after dispatch. Heavier multi-item orders may ship UPS Ground if faster or more economical.
Order Tracking
Tracking is emailed automatically when your label is purchased. You can also view it from your account or our Order Tracking page.
Address Changes
Need to update the shipping address? Email info@happychrist.com within 1 hour of placing your order. After a label is created or a package ships, changes may not be possible.
Undeliverable / Return-to-Sender
If a package is returned due to an incorrect/incomplete address or repeated delivery attempts, we’ll contact you to reship. Additional postage may apply.
International Shipping
We currently ship within the United States only. PO Boxes and APO/FPO addresses are supported via USPS.
Lost or Stolen Packages
Once an order is marked Delivered by the carrier, risk of loss passes to the recipient. If you believe your package is lost or stolen, please contact the carrier to file a claim. We’ll help with documentation as needed—email info@happychrist.com with your order number.
Returns
Return Window
You may return eligible items within 30 days of delivery for a refund or exchange. Items must be unworn, unwashed, and in original condition with all tags attached.
How to Start a Return
Email info@happychrist.com with your order number and the item(s) you’re returning. We’ll reply with next steps.
Non-Returnable Items (Final Sale)
- Clearance or sale items
- Customized or made-to-order items
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrived damaged or the wrong item was sent. We do not provide prepaid shipping labels at this time.
Exchanges
Need a different size or style? Return the original item for a refund and place a new order for the replacement to ensure availability and fastest turnaround.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, contact us within 7 days of delivery at info@happychrist.com with your order number and a photo of the issue. We’ll make it right.
Refunds
Approved returns will be refunded to your original form of payment. Please allow 5–10 business days after we process your return for the credit to appear on your statement.
Have a Question?
Have a question about your order, returns, or anything else? We’re here to help and happy to hear from you.